MJ
Mahmood J

1 reviews | Active since Aug 2018

22 Nov 2022, 11:59

The worst medical aid in the WORLD!!!! I BEG YOU DO YOURSELF A FAVOR AND STAY AWAY!!!

The funder confirmed : Claim for 2022/08/29-scheme rate amount of R10170.55 was paid on 09/09/2022 to member. PMB was approved but payment was not released due to suspension as patient passed away.

The member passed away and medical aid was stopped at date of death! These *********** ***** are refusing to process valid claims!!!! Please do NOT USE THIS MEDICAL AID, THEY WILL WILL GIVE YOU HELL!!!

The WORST MEDICAL AID IN THE COUNTRY!!!!! I BEG YOU, IF YOU WANT TO WASTE YOUR MONEY USE THESE PEOPLE!!!

0
Replies (3)
Medihelp
Medihelp's reply22 Nov 2022, 12:21
Official
Dear Mahmood J
 
 Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants.
 
 Kind regards
 
 Medihelp Customer Care
MJ
Mahmood J's update22 Nov 2022, 12:32
Reviewer Update
There is no such thing!! This is your standard response and nothing ever happens!!!!!!!!!!! The money is owed to the member!!!
Medihelp
Medihelp's reply22 Nov 2022, 13:00
Official
Dear Mahmood J
 
A senior consultant  will contact you regarding this complaint.
 
Kind regards
 
Medihelp Customer Care