MS
Michael S

1 reviews | Active since Mar 2012

18 May 2021, 08:28

The most useless medical aid you can get

the most useless medical aid you could ever get. They are ********, STAY AWAY. The service is pathetic, the first time you have to claim after years they decline, with no reasons , no explanations, just a vague email. When you tell you sick and tired of their service and that you want to cancel in an EMAIL they just go ahead and cancel without even calling or confirming! Rather spend a bit more on a medical aid that actually wants to assist clients. USELESS PATHETIC!

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Replies (1)
Medihelp
Medihelp's reply18 May 2021, 08:57
Official
Dear Michael S

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care