kK
knoetzevian K

1 reviews | Active since Jul 2017

12 Jul 2017, 08:28

The medical aid that would GET YOU ****ED! Should rather do funeral policies!! 48hrs authorization a LIE!!

<p>My father was admitted in ICU the monday, he had to go in for a heart operation the tuesday! As soon as he was rolled into theatre they called him back. Being in a life threatning cituation they said he has to wait 48hrs until they will give a verdict after a "BOGAS" investigation into his past. They threatened to notify the hospital to transfer him to a government hospital!!</p> <p> </p> <p>It is now a 10 days later and still we have had NO answer to the question!</p> <p>This medical only states they are looking into underlying docters visits 5+ years ago!!! Yet most doctors has cleared him, but they state one doctor defers, who is he???? No idea, no tests or proof.....they simply keep on stalling!</p> <p> </p> <p>We are about to brand our cars and do everything in our power to expose this ***** medical aid/ funeral service!!! </p> <p>I will personally make contact with fellow hello peter people with bad experience and get them on board!</p> <p> </p> <p>It is time that someone tell the truth about this medical aid with its 92% rate of failing it's members!!!</p> <p> </p> <p>Please go and like my posts on Facebook ===> Vian Knoetze</p> <p>I will be using all social media to expose them from today as my fathers life is worth nothing to them! </p> <p>They will absolutely be worth nothing to YOU when you need them!</p> <p> </p> <p>Beware they are quick to sign you up, but once they need to help they will rather let you die than giving a cent!</p>

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Replies (3)
Medihelp
Medihelp's reply12 Jul 2017, 08:57
Official

Dear Vian-knoetze

We are investigating this case and feedback will be provided shortly.

Thank you

Medihelp customer care

kK
knoetzevian K's update12 Jul 2017, 16:59
Reviewer Update

Dear Medihelp,

I know that this is a standard reply and that this does not mean anything!

You have been investigating for 10 days and we have had no real feedback what so ever, just people with stories to prolong the cituation and ways to avoid taking responsibility.

I can assure you that this is the worst experience I have had dealing with a corporate company in my life.

You represent the exact problem we as South Africans need to deal with - No one is accountable and everything gets passed asside.

I am determined to go out of my way to help others see the truth and be the voice to those you have abused in the past.

What I have planned will surely remove the vail from everyones eyes!

Medihelp
Medihelp's reply13 Jul 2017, 12:58
Official

Dear vian-knoetze

Please take note that the Scheme is waiting for requested information in order to finalise the matter. The case is receiving urgent attention, but until such time as the requested information is received it cannot be finalised. The member will receive feedback.

Kind regards

Medihelp Customer Care