Terrible Service
Medihelp has been terrible at handling my query. They have send me a letter that my medical aid will be terminated on the 20th of April. I made a payment on the 19th of April. And yesterday I received I letter that my medical aid has been terminated. I send a proof of payment to them, send email no response.
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Medihelp's replyOfficial
21 Apr 2020, 14:40Dear Lebogang M
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply21 Apr 2020, 14:40
Official
Dear Lebogang M
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care