NS
Ndileka S
1 reviews | Active since Sept 2019
24 Jul 2024, 19:16
Terrible Medical aid
I was admitted in June ‘24 and I was scheduled for an operation. Anyone knows hospitalisation should be 100% covered. Medihelp is refusing to pay for my operation and it didn’t pay my hospital admission in full. Now I’m receiving calls from Netcare because Medihelp doesn’t want to pay. This is the WORST medical aid ever.
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Replies (3)0
Replies (3)
Medihelp's replyOfficial
25 Jul 2024, 12:17Dear Ndileka S
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply25 Jul 2024, 12:17
Official
Dear Ndileka S
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
NS
Ndileka S's updateReviewer Update
29 Jul 2024, 18:18I’m still waiting.
NS
Ndileka S's update29 Jul 2024, 18:18
Reviewer Update
I’m still waiting.
Medihelp's replyOfficial
30 Jul 2024, 06:31Dear Ndileka
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply30 Jul 2024, 06:31
Official
Dear Ndileka
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care