nV
norma V

1 reviews | Active since May 2015

27 Jan 2023, 15:56

TERMINATION OF MEDICAL COVER

After submitting documents from our Doctor to prove that we are not guilty of non-disclosure, our medical cover was terminated with immediate effect stating the reason being non-disclosure. We were only notified by our Doctor of the condition after the application was completed and approved by Medihelp.

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Replies (1)
Medihelp
Medihelp's reply30 Jan 2023, 06:07
Official
Dear Norma
 
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care