LW
Lyn W

1 reviews | Active since Oct 2010

05 Oct 2018, 15:13

Suspended but account fully paid !

Despite my subscriptions being fully up to date, Medihelp still has my membership suspended because 12 days after the debit orders went off my account "they havent seen it on their bank statement" come on - wake up... I have only been with them for 2 months -big mistake - going to phone Fedhealth and see if they can help me

0
Replies (1)
Medihelp
Medihelp's reply08 Oct 2018, 08:05
Official

Dear doll747

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care