Suspended account - Medihelp admits it was a Admin fault - still wants me to pay

My account got suspended for a outstanding payment WHICH Medihelp admits it was a Admin fault on there end, Still taking the premium every month. This claim was done almost a year ago, only after the AUDIT was done this year they see that THEY did a error BUT they want me to pay and fix this problem that they did!!! i have 2 kids and if i couldn't of taken them to the doctor or anything should happened to my family at this time ans you had suspended my account for your FAULT - WHICH WAS IN A FORMAL LETTER STATING THAT THEY MADE THE MISTAKE!!! I would sue MEdihelp for theis!! i just cant understand that NONE of the people that work there could of seen that we shouldn't of been suspended or even brought into this mess as this is for MEDIHELP to fix!!

Im deeply disappointed in MEDIHELP and due to this I WILL BE LOOKING FOR A NEW MEDICAL AID . Still threaten me that you will take legal action? like WTH!!!

They have lifted my suspension but after months of fighting for what ?? and why ??

I PERSONALLY WONT RECOMMEND MEDI HELP TO NO ONE!!!!