SC
Stephan C

1 reviews | Active since Jun 2016

27 Oct 2017, 09:01

Submitted a claim with all the information but they still require the information.

Medihelp bluntly returned my claim because of information that they required. The information was clearly stated, like Practice Number, Doctor's name, etc. on the Payment Receipt. The only information that was not given was the patient but Medihelp claimed none of the general information was given.

0
Replies (1)
Medihelp
Medihelp's reply27 Oct 2017, 09:50
Official

Dear coertzenjfs

The contents of your complaint have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care