LS
Lorna S

1 reviews | Active since Mar 2014

10 Mar 2022, 10:27

STAY AWAY FROM MEDIHELP

I wish I could give this despicable medical aid no stars!!!! My daughter suffers from severe AS and her only hope of relief and not ending up in a wheelchair is to take Humira. Medihelp refuses to cover even a portion of the cost for this essential medication. The process to have Humira prescribed and approved takes MONTHS!! It doesn't make any sense that some little pen-pushers think they know better than the entire Rheumatology Board and all her specialists?!?!?!?! Why would you rather have a young person end up in a wheelchair than pay, albeit it just a part-payment, for a drug that change her life exponentially, and save you a lot in other future medical claims. Yet, without fail, yours is the first debit order to go off her bank account every month. And PLEASE, don't give me any this bull**** that you cannot respond to me as I am not the beneficiary on this account. I don't give a rats a&* about any response you care to give or not. I just want everyone to know to STAY AWAY FROM MEDIHELP. They've definitely been removed from our potential supplier list

0
Replies (1)
Medihelp
Medihelp's reply10 Mar 2022, 12:06
Official
Dear Lorna S
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants. 
 
 Kind regards 
 
 Medihelp Customer Care