PZ
Pam Z

1 reviews | Active since Nov 2012

10 Feb 2017, 16:57

Specialised radiology short-paid

<p>On 13 January this year whilst admitted Dr requested that VQ scan with perfusion test be done, isotope material included to exclude a PMB condition icd 10 Code I26.9 following elevated cholesterol lipids and d-dimer-0.96 and masking chest pain. Radiology report conclusively confirmed NAD for pulmonary embolism. Medihelp as per Rose short paid the account as it wad registered as PMB. Surely I've 2 PMB conditions and none is PE. </p>

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Replies (2)
Medihelp
Medihelp's reply13 Feb 2017, 07:34
Official

Dear PHELADI.Z

Thank you for writing to us.

Your enquiry was referred to our client service department for investigation and you will receive feedback as soon as possible.

Kind regards

Medihelp Customer Care

Medihelp
Medihelp's reply13 Feb 2017, 09:15
Official

Dear PHELADI.Z

The telephonic discussion today with one of Medihelp's consultants refers. The short payment in respect of your radiology account is due to materials that were processed and paid according to the NAPPI price. Co-payments or short payments cannot be paid form your medical savings account for PMB related services in terms of the Medical Scheme’s Act. You are therefore liable for the outstanding amount.

A list of generic medicines has also been sent to you via email as per your request.

Kind Regards

Medihelp Customer Care