1 reviews | Active since Sept 2015
smart fineprint leaves you uncovered in emergency
The fourth time that hospitalization is excluded. With a fever of 39,5 severly dehydrated, went to the emergency room, bucket and all vomitting constantly. A drip was administered, xrays was taken ,and medication persribed. Apparently medical emergency treatement in the emergency room is not hospitalized treament and for your own account. <br> <br> The second instance, blood pressure of 220/14o and chest pains. Treated in the emergency room. EEG X-Rays and medications excluded. Aparently hospital treatment for an emergency is excluded.<br> <br> Third Instance. Mentally handicapped daughter was treated under general anestesia for dental work. The next year this authoriztion is declined. Every party wrote a motivation why hospitalization was nesecary, house docter, dentis but had to pay for the procedure in cash. <br> <br> Fixing my medical aid by upgrading is also elegantly refused by Medihelp. So if they catch you with fineprint, its always best to change the medical aid. A hospital plan is only one when they think its one. Acording to them hospitilization is not hospitalization. And emergency hospitalization is excludedeven if that is the exclusive reason why you have medical aid.
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Your complaint was referred to our client service department for urgent investigation and feedback will be given to you as soon as possible.
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Medihelp Customer Care
Thank you for writing to us.
Your complaint was referred to our client service department for urgent investigation and feedback will be given to you as soon as possible.
Kind regards
Medihelp Customer Care
