JK
Jessica K

1 reviews | Active since Aug 2015

31 Jul 2021, 15:37

Shocking service

I have been with Medihelp for years and years. I have never abused my medical aid and have always paid. The first time u have a problem and need someone to help u, they refuse to step outside of their box of thinking to help a person based on their situation. How much business do they want to loose during this covid time ? Shocking

0
Replies (1)
Medihelp
Medihelp's reply02 Aug 2021, 06:53
Official
Dear Jessica K

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care