**** service

This is the second time I'm writing a ****ty review because I'm quite upset. I was supposed to have a procedure tomorrow, the 18th of May, but due to the dental risk section taking FOREVER to get back to me, I had to cancel my procedure. I submitted it last week Wednesday/Thursday. I kept following up each day because I knew it was important to get my pre-auth number ASAP.

I was just told that it takes 3-5 working days. I made it clear that I needed the number yesterday, the 16th, and I was told to get a new date then.

Utterly disappointed.