FO
Fredricka O

1 reviews | Active since Jul 2014

08 Sept 2021, 10:44

Sending me from pillar to post

08 Sep 2021, 10:41 Billed for Prostesis for Covid no one can explain I was admitted to Millpark with Covid pneumonia on the 28 May 2021. I was discharged 2 months later on the 29 July, with oxygen. Mentally and emotionally I am going through hell at the moment. Now I received one message after the other for an amount of R47000 for a prostesis ..........?????????? I had Covid NO prostesis. Now they have me play this game, medihelp is saying I must contact Millpark. My hospital bill alone was R2.1 million rand I survived the ventilator and the ECMO now I must die of stress afterwards what did I fight for. I lost my job, we will soon be loosing the house and the car, what else must I loose through this Covid epidemic. Please someone just give me an answer because I cant play this game anymore I did not ask to get this desease.

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Replies (1)
Medihelp
Medihelp's reply08 Sept 2021, 11:33
Official
Dear Fredricka O

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care