SECOND REQUEST ON HELLO PETER FOR ASSISTANCE

<br> INCIDENT Mon 2 Feb <br> HEADLINE MY MEMBERSHIP CANCELLED - WITHOUT MY KNOWLEDGE! <br> We are senior citizens - we have been members of Medihelp for 14 years - we changed plans due to financial constraints. We are too old to get a new medical aid. We queried a claim during March 2014, and was very coldly informed that we cancelled our medical aid on the 19th of December 2013 - on request of the proof of this, we received nothing. Why would we cancel our medical aid, knowing that we will not be able to join a new one due to our age. We also kept on paying our monthly contribution as we never cancelled or intended to cancel. We are getting no joy, no help from the client care centre. We need our medical aid to be restored asap - as longstanding clients, this is the worst service we have ever received from any company. Please assist urgently as we need medical help, and due to this we have spent enormous amounts of cash out of pocket due to this e