DM
Danny M
1 reviews | Active since May 2014
10 Jul 2015, 08:45
Sales in Medical Insurance Dwindling?
Sent an email 2 days ago and no response.<br> <br> i wont beg for a quote, but because im a nice guy ill tell you this much: your quote links on your website do not work at least not in Chrome. Go figure. Dont contact me, because if you are incapable of supplying a quote then you are incapable of servicing my medical insurance needs<br> <br> cheers
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Medihelp's replyOfficial
10 Jul 2015, 11:03Hello stopthattrain,
Thank you for writing to us.
Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows the Scheme to improve our service.
It is clear from your complaint that you did not experience the same high quality of service to which our members have become accustomed. Please accept Medihelp's sincerest apology for not being able to assist you with obtaining a quote and for any inconvenience or frustration you may have suffered as a result thereof.
Your complaint was however referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows the Scheme to improve our service.
It is clear from your complaint that you did not experience the same high quality of service to which our members have become accustomed. Please accept Medihelp's sincerest apology for not being able to assist you with obtaining a quote and for any inconvenience or frustration you may have suffered as a result thereof.
Your complaint was however referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Medihelp's reply10 Jul 2015, 11:03
Official
Hello stopthattrain,
Thank you for writing to us.
Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows the Scheme to improve our service.
It is clear from your complaint that you did not experience the same high quality of service to which our members have become accustomed. Please accept Medihelp's sincerest apology for not being able to assist you with obtaining a quote and for any inconvenience or frustration you may have suffered as a result thereof.
Your complaint was however referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows the Scheme to improve our service.
It is clear from your complaint that you did not experience the same high quality of service to which our members have become accustomed. Please accept Medihelp's sincerest apology for not being able to assist you with obtaining a quote and for any inconvenience or frustration you may have suffered as a result thereof.
Your complaint was however referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care