1 reviews | Active since Jul 2015
Rude Consultant (pathetic service)
<p>I received a call from ********** , the consultant was extremely rude, when I requested a complaints email address she directed me to the CMS? This is so unlike the excellent service delivery that we normally receive from the scheme!!!</p> <p>Please contact me ********** / ********** 064</p> <p> </p>
Dear Reshika
Thank you for writing to us.
Your complaint was referred to the relevant department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Dear Reshika
Thank you for writing to us.
Your complaint was referred to the relevant department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Dear Reshika
Medihelp prides itself on good service delivery, but from your enquiry it is evident that you have not experienced the high quality service our clients have become accustomed to. Please accept our apology for the manner in which your request was handled and for any inconvenience or frustration you may have suffered as a result thereof.
As confirmed via telephone, the account in question is in process, and the result thereof will be confirmed as soon as the matter is finalised.
Kind regards
Medihelp Customer Care
Dear Reshika
Medihelp prides itself on good service delivery, but from your enquiry it is evident that you have not experienced the high quality service our clients have become accustomed to. Please accept our apology for the manner in which your request was handled and for any inconvenience or frustration you may have suffered as a result thereof.
As confirmed via telephone, the account in question is in process, and the result thereof will be confirmed as soon as the matter is finalised.
Kind regards
Medihelp Customer Care