mB
michelle B
1 reviews | Active since Jun 2014
25 Jun 2019, 09:56
Ridiculous delays
We are waiting 48 hours for authorization for an angiogram. Pre one year exclusions department needs to investigate and make a call to the Drs. Aparently this is not taken seriously whilst the client is having chest pains. Not sure who is dealing with this but obviously they don't understand the seriousness of the situation. I called more than 15 times since yesterday Member number ***
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Medihelp's replyOfficial
25 Jun 2019, 10:52Dear mich1502
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply25 Jun 2019, 10:52
Official
Dear mich1502
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,