fB
farhaan B

1 reviews | Active since Feb 2014

05 Nov 2026, 20:49

Refusal to pay Insulin

My grandmother's insulin was approved in May 2026. It was being paid correctly all these months until the *** when the refused to pay without prior communication. Or reason her insulin is finished and not medihelp wants to go back and forth on emails when the approved letter clearly depicts the approval.

Why why why ? What do we do in this stance....

0
Replies (1)
Medihelp
Medihelp's reply06 Nov 2026, 09:16
Official

Dear Farhaan B


Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to as soon as possible.
 
Kind regards
 
Medihelp Customer Care