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Anneli H

1 reviews | Active since Aug 2020

19 Apr 2022, 19:07

Recommended Medical Aid

My mom is part of this medical aid for 5 years now, earlier this year she was admitted for major cardiac surgery and was re admitted for complications afterwards.

The medical aid was so helpful and friendly in each and every contact we had with them via phone or email. Their responses were accurate and timel.

Each consultant I had to deal with was so friendly and patient and kind, even after the upteenth query. It was overwhelming.

It is an absolute joy to be a patient in their care, they update with every claim and the member zone makes it very easy to follow up on claims and enquiries.

Except for the emotional support, they financially carried us through a very stressful time. If you work through the right channels and according to their policies and rules, co-payments will be minimal.

I have recommended Medihelp already to a lot of family members and friends.

We are very happy clients.

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Replies (1)
Medihelp
Medihelp's reply20 Apr 2022, 06:39
Official
Dear Anneli H
 
Thank you for taking the time to post this compliment as a token of your appreciation. It is always a pleasure to receive such positive feedback.
 
Our persistent endeavours to provide financial support and peace of mind when it matters most, form the foundation of Medihelp’s success.
 
Please be assured of Medihelp’s continued support in the future.
 
Kind regards
 
Medihelp Customer Care