R8700 claim, 6 months unsolved

Medihelp seems to have gotten the ICD codes wrong on the pre-auth and now cannot figure out <br> what to do. I had to pay the account to avoid being blacklisted by service provider after Medihelp sent claim back, meaning I had to BORROW the money and I am paying interest on it medihelp is not going to cover. Spoke to a call centre agent, very friendly and helpful, but was advised that I will just have to wait as it is with a manager and that takes anywhere between 7 and 14 days. Maybe Medihelp managers can afford to be out of pocket by R8700, I cannot afford it.<br>