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arouska L
1 reviews | Active since Jun 2016
20 Nov 2024, 08:27
Psychologist not covered for my little girl
I’ve been on Medihelp for two years and I haven’t had anything to complain about till now. We haven’t used a hospital once this year but have used up all my savings and now our little girl who is 6 years old needs the help of a play the****** but Medihelp won’t help me cover the costs as it is suppose to come out of my savings. Just heartbreaking that we pay each month and we can’t financially pay the psychologist when its my little girl who needs the help of a specialist 🥺 mental health is supposed to start from a young age by giving children the right tools to cope in life.
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Replies (1)Medihelp's replyOfficial
20 Nov 2024, 08:44Dear arouska L
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply20 Nov 2024, 08:44
Official
Dear arouska L
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
