RW
Roelof W

1 reviews | Active since Aug 2012

22 Oct 2015, 10:57

Problem still going on.

I have a lot of problems from Medihelp. I had a few urgent matters to attend and had to skip my monthly payments a few times. I have arranged with them how payments would be made and according to me all arrears is up to date. I have paid my debt to them. I still get suspended for arrears and my account with them are so confused no one knows how much i owe.<br> I wish I could get a better medical aid as i already pay a huge amount To Medihelp. <br> My advise, If you going to be in arrears with them for good reason obvious do not use them. My problems with them with this situation just doesn't stop.<br> Medihelp please resolve this, otherwise I am going to the ombudsman for help with all my e-mails and proof of payments.

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Replies (1)
Medihelp
Medihelp's reply22 Oct 2015, 13:32
Official
Hello Roelof27,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care