JP
Jomar P

1 reviews | Active since Dec 2019

06 Jul 2020, 11:56

PPN pathetic service

Claim short paid: Jomar Plaatjies Medihelp-*** I have sent a claim through for R2612 and only R1860 was paid. Why? Since the claim amounts formed part of the benefits due? I have already paid my patient portions. Please process the short amount and pay asap!

Since i can not get hold of PPN due to them using the Covid pandemic as an excuse to render pathetic service i tried getting assistance through Medihelp and that’s been worse. Therefore i am forced to make my complaints known publicly.

Service providers are so quick to take subscriptions but pathetic with claim payouts.

0
Replies (1)
Medihelp
Medihelp's reply06 Jul 2020, 12:23
Official
Dear Jomar P

Thank you for bringing this matter to our attention.

Medihelp is currently investigating your enquiry which will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Best regards,