POOR SERVICE AND NOT COMING TO THE PARTY

My Girlfriends Mother had an heart attack on Sunday Evening she was admitted to Montana Netcare She was taken to ICU were they monitored her she phoned beforehand to get pre-authorization which they gave.<br> <br> The Next morning the Doctor scheduled an angiogram for late afternoon they contacted the call centre they were then notified that she needs to get proof from doctors that she ha snot been treated for this before which they did provide Medihelp. <br> <br> No They are simply just refusing to pay the bill for the operation which is ridiculous why did she then pay the medical aid fees for just for them to make money off her, no where in the find print it gives them any reason whatsoever to reject her bill.<br> <br> She is not in position to settle the bill herself and as a Patient that just had heart attach she surely does not need this stress.<br> <br> I Hope Medihelp can get this matter resolved, otherwise we will have to resort to better measures to ensure it gets resolved for example my contact with Carte Blanche and papers to expose these **********.<br> <br> I expect a great explanation and resolution from Medihelp otherwise its time they get exposed.<br> <br>