JR
Jaco R
1 reviews | Active since Jul 2016
01 Feb 2022, 17:33
POOR SERVICE
I would have received my membership certificate on Monday already and was told that we would be covered as of today 1 February.
Still haven’t received my membership certificate. I waited almost a week for a consultant to contact me for a quote now I am waiting for my membership and why do we have exclusions?
I think your service is rather poor.
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Replies (1)
Medihelp's replyOfficial
02 Feb 2022, 06:29Dear Jaco R
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply02 Feb 2022, 06:29
Official
Dear Jaco R
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care