JS
Jason S
1 reviews | Active since Jan 2020
04 Jun 2021, 08:53
Poor service
My membership was suspended due to a missed payment.the payment was made on the 2021.06.01. The call centre advised the payment has been received and is reflecting and was going to be adjusted on the 2021.06.03. Today they advise me i must wait until the 10th. My membership was suspended quickly but now that its paid its a issue getting it reinstated. Poor service
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Medihelp's replyOfficial
04 Jun 2021, 10:39 Dear Jason S
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply04 Jun 2021, 10:39
Official
Dear Jason S
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care