ST
SC T

1 reviews | Active since May 2018

19 Dec 2019, 15:23

PMBs for INR Blood Tests not being paid to Ampath again and my savings being incorrectly depleted. Again. 2017,2018 and now 2019.

Another year and my PMBs are not being paid out to Ampath for my INR blood tests. I cannot express enough now dissappointed I am that my PMBs for INR Blood Tests are not being paid again. For the past 12 months I have called Ampath, Medihelp and my Doctors Office countless times. Sent emails, wrote the ICD10 codes on the forms at Ampath. Made so many calls, filled out forms. Only for my PMBs only to be paid when I went to Hello Peter. We are at that point again. I had to go to Hello Peter.

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Replies (1)
Medihelp
Medihelp's reply20 Dec 2019, 07:41
Official
Dear SC T

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants. 
 
 Kind regards 
 
 Medihelp Customer Care