PZ
Pam Z

1 reviews | Active since Nov 2012

23 Jan 2016, 19:16

PMB Consultation paid from incorrect Benefits

My PMB GP consultation was paid incorrectly from Benefit Option #3, which is the Benefits for 4 x GP Consultations for Member + p/a, this is a PMB consultation. Re-processed the claim accordingly and reimburse from Correct Benefit Option.

0
Replies (1)
Medihelp
Medihelp's reply25 Jan 2016, 08:26
Official
Hello PHELADI.Z,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care