PZ
Pam Z

1 reviews | Active since Nov 2012

01 Aug 2015, 14:40

PMB claim paid from MSA, reversal must be donei

I complained about my consultation being paid from my Savings. Instead of doing a reversa to the Savings account and pay the claim from benefit option 1, I received an sms to confirm that Medihelp is reimbursing into my bank account. I don't want reimbur*****t, but reversal of claims back to my MSA. What is happening to your claims dept.?

0
Replies (1)
Medihelp
Medihelp's reply03 Aug 2015, 06:49
Official
Hello PHELADI.Z,

Thank you for writing to us.

Your complaint was referred to our client service department for investigation and a consultant will contact you in this regard.

Kind regards

Medihelp Customer Care