1 reviews | Active since Oct 2018
Please dont call yourself MedicalAID....there is no AID.
Medihelp is run by people that is quick to take your money and gives you nothing in return. Pathetic to say the least!
Family of 4 on Dimension Prime 3. Monthly contributions R7854 x 12 =R94 248.00 per year My husband is a Type 2 Diabetic. Galvus was prescribed by his physician and I tried to register it as chronic medication with no success. I was told Galvus is not on the formulae of Medihelp. Therefore I had to make peace with the fact that it can not be registered and will come from our Day To Day fund. I do not have ANY problem with the fact that it will come from Day to Day. Medication was dispatched in February and March and I paid a levy on the medication - no problem. Sugar levels is well under control and Galvus is the answer......sugar metabolism is now in the normal range with an average of 5.6. (from 13.2 late last year and 9.2 in January 2019) Beautiful story until April......... Medihelp: "Lets ***** this client....!!!"
April medication was not covered by Day to Day and I was told by the Pharmacist that Medihelp only pays for 2 dispatches of Galvus per year.
Medihelp, explain to me WHY? There is money in our Day to Day fund......we NEED this medication for my Husband and father of my children.
Medihelp is of the opinion that the next step in to be placed on Insulin, which Medihelp will cover!!!!! Insulin is ten times more expensive than Galvus. It just doesn't make sense how these people think and operate.
MediHELP......more like Medi*****U you sick *******!
I hate this Medical Aid.....can not call it AID at all! I wish I had this information sooner to make a more informed decision when choosing AID........
To the PR person from Medihelp that is reading this: Please don't bother answering this with your generic message like on all the other complaints on this forum.
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
