1 reviews | Active since Oct 2017
PAYMENT RAISED THE 1ST MONTH
Hi
Jenus Health provided me with a quote which I accepted for Medihelp and signed on.
The Jenus Consultant assured me the premium he quoted me is what I will be paying. The first debit order went off, way more than what I was quoted for. It was much more than my previous medical aid, in today's times and economy, why will I change from a expensive medical aid to a more expensive one?
I spoke to several Medihelp employees and all they said is I must take it up with Jenus, it is not their problem. I accepted the medical aid.
Now they sent sms's stating I will be handed over. How can you sell a product claiming one thing and then do another, that is *****!!!!!!
I agreed to one amount and was charged another amount!!!!! I did not even use Medihelp medical aid, but I should pay for what!!!!
My attorneys are very interested in my claims, if I do get sued I will counter sue you for **********LY products that you sell.
I am fed up with Medihelp staff and their attitude.
Kind Regards
Mrs T. Kruger
Dear ***
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Dear ***
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
