Paying for something I'm not even subscribed to!

I cancelled my service with medihelp due to the lack of service I got, they are still taking off a debit order for a cancelled service, this just keeps getting worse, how do peole even use this medical aid? Mybe I'll get help through this platform and a bad rating? Medi help, you there? Please cancel your debit order for a service you arnt providing, I don't have money to pay for a service you arnt providing for me or for a terminated contract, and can you please pay me R200 rand for my bounced debit order, for a service I cancelled earlier this month!