SJ
Sergio J
1 reviews | Active since May 2012
05 Feb 2015, 09:46
Pathetically Atrocious Service!!!
I e-mailed a document on 22/01/2015 to your client services department, requesting confirmation if the document could be used in order to have a reduced premium, since the one child dependent on the plan is being charged adult rates.<br> <br> To date, I have NOT received a reply as to \yay"or \""nay\"". <br> <br> In this day and age it is absolutely unacceptable to wait over TWO weeks for a response! <br> <br> I require urgent feedback on this matter!"""
Helpful (0)
Replies (1)0
Replies (1)
Medihelp's replyOfficial
05 Feb 2015, 13:22Hello SergioJivan,
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Medihelp's reply05 Feb 2015, 13:22
Official
Hello SergioJivan,
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care