TS
Tiaan S

1 reviews | Active since Jul 2017

11 May 2018, 12:30

Pathetic Service from Medihelp!!!

This has been the worst experience I have ever had with any financial institution. From the first day we wanted to claim in about February to now approximately 3 months later not 1 single claim has been finalized. I would not in my life refer anyone I care about to this excuse of a company. It has honestly been an unbearable time for me as well as my fiance as we are expecting a baby and currently I'm paying a medical aid and every single hospital and Gynecologist fee. You can just as well forget my business as I cannot afford to be with any company that takes 3 months to settle a claim.

Best

0
Replies (1)
Medihelp
Medihelp's reply11 May 2018, 13:40
Official

Dear Tiaan1997

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care