Pathetic service delivery

<p>Dear medihelp I have experienced the worst service form you that I have had in the past 4 years that I have been a member with you. After about 2 weeks that I have sent in a prescription for medication, that my wife needs for her symptoms of wegeners granulomatosis that affects her lungs and organs, (by the way half of her lung has been removed already. I am still waiting for the prescription to be approved as they said they still haven't received the thing but I have already sent it more than once. Are you going to tell my kids that there mother is not here anymore because of the medicine that took so long to get to her?</p>