CS
CORNE S
1 reviews | Active since Nov 2013
26 Dec 2022, 18:38
PATHETIC SERVICE
They pay out claims and more than a year later they advise it was paid incorrectly. They do not return phone calls to explain THEIR mistake and can only send ***ue emails and threatening letters to pay them. Pathetic customer service!!!
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Replies (2)
Medihelp's replyOfficial
03 Jan 2023, 05:50Dear Corne S
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply03 Jan 2023, 05:50
Official
Dear Corne S
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
CS
CORNE S's updateReviewer Update
17 Jan 2023, 11:18And still no phone call (I have requested now 5 times for someone to phone me) with an explanation and to answer my questions. Just the same old email I keep receiving. WOW
CS
CORNE S's update17 Jan 2023, 11:18
Reviewer Update
And still no phone call (I have requested now 5 times for someone to phone me) with an explanation and to answer my questions. Just the same old email I keep receiving. WOW