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nazeem D
1 reviews | Active since Oct 2016
26 Aug 2025, 19:24
Pathetic service
My wife was Admitted at Brenthurst Clinic. We called Medihelp who gave us an authorisation number. We paid the clinic in full and claimed from the medical. Medihelp claimed that the authorisation was not valid . I contacted CMS who informed me to forward my complain to Varsha at Medihelp. Until today i have not received feedback.
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Medihelp's replyOfficial
27 Aug 2025, 07:18Dear Nazeem D
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply27 Aug 2025, 07:18
Official
Dear Nazeem D
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care