1 reviews | Active since Jul 2016
Pathetic Medihelp!
<p>I have tried 4 times unsuccessfully, twice this morning just after 8:00, and twice just after 13:00 to get in touch with</p> <p>the call centre to get authorisation for a surgeon consultation. Could not get through.</p> <p>Had to listen to music. This is really pathetic service!</p> <p>I want authorisation to see a neurosurgeon.</p> <p>The authorisation I had expired, could only get an appointment for July.</p> <p>Why is the authorisation only for a month?</p>
Dear PeetRaats
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Dear PeetRaats
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Dear PeetRaats
Medihelp would like to apologise for any inconvenience you have experienced with regards to Medihelp’s Contact Centre.
Please note that your Necesse specialist referral date was updated.
Kind regards
Medihelp Customer Care
Best regards,
Dear PeetRaats
Medihelp would like to apologise for any inconvenience you have experienced with regards to Medihelp’s Contact Centre.
Please note that your Necesse specialist referral date was updated.
Kind regards
Medihelp Customer Care
Best regards,