AH
Alan H
1 reviews | Active since Mar 2017
23 Oct 2023, 10:52
Pathetic
They are jerking my chain. I have asked for PMB authorisation for diabetic medication that is on their list but they insist on refusing Trade Named brands that they reject. Please forward my e-mails to someone senior enough to sort this out.
Helpful (0)
Replies (4)0
Replies (4)AH
Alan H's updateReviewer Update
23 Oct 2023, 11:18Please send me the link to the MS Ombudsman online form. Thank you.
AH
Alan H's update23 Oct 2023, 11:18
Reviewer Update
Please send me the link to the MS Ombudsman online form. Thank you.
Medihelp's replyOfficial
23 Oct 2023, 13:32Dear Alan H
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply23 Oct 2023, 13:32
Official
Dear Alan H
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
AH
Alan H's updateReviewer Update
24 Oct 2023, 10:00Dear Madam/Sir
Thank you, finally, for a respectful and informative email. I now understand where you are coming from, at last. This communication should be the usual response for rejections so that your clients understand and can take further steps as needed.
Regards
Thank you, finally, for a respectful and informative email. I now understand where you are coming from, at last. This communication should be the usual response for rejections so that your clients understand and can take further steps as needed.
Regards
AH
Alan H's update24 Oct 2023, 10:00
Reviewer Update
Dear Madam/Sir
Thank you, finally, for a respectful and informative email. I now understand where you are coming from, at last. This communication should be the usual response for rejections so that your clients understand and can take further steps as needed.
Regards
Thank you, finally, for a respectful and informative email. I now understand where you are coming from, at last. This communication should be the usual response for rejections so that your clients understand and can take further steps as needed.
Regards
Medihelp's replyOfficial
24 Oct 2023, 10:23Dear Alan H
Thank you for your feedback.
Kind regards
Medihelp Customer Care
Thank you for your feedback.
Kind regards
Medihelp Customer Care
Medihelp's reply24 Oct 2023, 10:23
Official
Dear Alan H
Thank you for your feedback.
Kind regards
Medihelp Customer Care
Thank you for your feedback.
Kind regards
Medihelp Customer Care