JP
Jomar P

1 reviews | Active since Apr 2021

07 May 2021, 11:11

Pathetic and poor service

I have been with this medical aid since 2017 and i must say they are such a disappointment. Their employees is cold, unkind and extremely self-conscious. It seems that everyone working at medihelp feels they have ownership in the business. They are pathetic with paying bills, they are unreliable with emergency & chronic services and always finds an excuse to not be of assistance.

Please don’t waste your money signing up with them. I am definitely looking into another medical aid. The only thing they are good at is taking your money on time every month, giving members high blood pressure and making them feel worthless.

0
Replies (1)
Medihelp
Medihelp's reply07 May 2021, 15:44
Official
Dear Jomar P

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care