NC
Neleha C

1 reviews | Active since Apr 2023

06 Apr 2023, 17:23

Pathetic and Disgusting

Absolutely disgusting service. The moment they need to reimburse you, they're nowhere to be found or send you from pillar to post trying to get your money back. They don't even cover half of your chronic medication (the whole reason why you need a medical aid).

0
Replies (1)
Medihelp
Medihelp's reply11 Apr 2023, 09:00
Official
Dear Neleha Coetzee
 
 Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants.
 
 Kind regards
 
 Medihelp Customer Care