MK
Michelle K

1 reviews | Active since Aug 2014

01 Dec 2023, 10:13

Pathetic

My husband has been sent to 18 years in prison. Time and time again I have been trying to tell Medihelp that. I have sent the letter confirming the imprisonment to Medihelp. Then they send me a letter saying that they have not been able to reach him, he has not reacted to their demands etc. HE IS IN PRISON!!!!!!!!!!!!!!! How can he react? I hope medihelp are able to read this. HE IS IN PRISON THAT IS WHY YOU ARE NOT ABLE TO GET A HOLD OF HIM. THAT IS WHY HE IS NOT RESPONDING TO YOUR LETTERS. THAT IS WHY HE IS NOT ABLE TO MAKE PAYMENTS. HE IS IN PRISON!!!!!!!!!!

0
Replies (1)
Medihelp
Medihelp's reply01 Dec 2023, 10:55
Official
Dear Michelle K
 
 Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants.
 
 Kind regards
 
 Medihelp Customer Care