RD
Rochelle D

1 reviews | Active since Oct 2009

12 Nov 2015, 10:10

Pathetic

Medihelp has network dentist which they ref to you, as the member you make sure u use the network doctors to avoid extra payments. My daughter has seen one of the network dentist and needs to have a procedure done in hospital just to find out that the damn doctor does not practice at the network hospital. Why do you recommend doctors if they dont use the network hospitals????? i need to pay 35% of the hospital bill that i will dig out from where?????? they even change the network hospitals.

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Replies (1)
Medihelp
Medihelp's reply12 Nov 2015, 10:36
Official
Hello irretated,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Best regards,