Opportunistic business dealing.

Hi My family and I have always had a good experience with Medihelp. We unfortunately had to end our membership with them due to the fact that we might be relocating to America. We notified them about our plans in January and our membership is due to be ended end of March. My wife in the meanwhile went to the optometrist to get a new pair of spectacles that is years overdue. Suddenly the clerk notified her that she has to pay in a whole heap of excess money which is normally paid by the medical scheme. The reason she asked? You have cancelled your Medihelp membership. I find this appalling especially after years of support. It is not as if we are leaving them for another scheme. I am usually not complaining so publically about stuff, but I am quite fed-up with this type of nonsense. This to me seems like the equivalent to the schemy, slyness of the South African government. Very opportunistic.