WH
Wanda H
1 reviews | Active since May 2018
24 May 2018, 10:00
No quote from Medihelp
I phoned several hospitals, trying to find out which Medical Scheme is the best or without too many problems and Medihelp came out tops. I phoned Medihelp for a quote. I didn't get a quote from the gentleman after telling him my needs, but what I did get emailed to me was a form asking for my personal details and banking details. So dissapointed. I thought I will phone again cause I am not going to give up so easily on Medihelp after being so keen to change my medical aid. This time a lady assisted me..... I am still waiting for my quote from Medihelp. No response .........
Helpful (0)
Replies (3)0
Replies (3)
Medihelp's replyOfficial
24 May 2018, 11:31Dear Wanda Hsu
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply24 May 2018, 11:31
Official
Dear Wanda Hsu
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
WH
Wanda H's updateReviewer Update
31 May 2018, 10:36Thank you for your response! I got excellent client service from Mrs Alta Powell.
WH
Wanda H's update31 May 2018, 10:36
Reviewer Update
Thank you for your response! I got excellent client service from Mrs Alta Powell.
Medihelp's replyOfficial
31 May 2018, 11:28Dear Wanda Hsu
Thank you for taking the time to post this kind compliment for Alta Powell. We ensure that this message be communicated to her as well as her direct supervisor.
It is always a pleasure to receive such positive feedback from a member and we look forward to many more positive interactions with you.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply31 May 2018, 11:28
Official
Dear Wanda Hsu
Thank you for taking the time to post this kind compliment for Alta Powell. We ensure that this message be communicated to her as well as her direct supervisor.
It is always a pleasure to receive such positive feedback from a member and we look forward to many more positive interactions with you.
Kind regards
Medihelp Customer Care
Best regards,