TJ
Tasmien J
1 reviews | Active since Aug 2018
14 Sept 2018, 12:57
No help from Medihelp
I paid up my maternity outstanding amount in Feb 2018. Medihelp has never even updated my status at Transunion. its been 6 months. Wednesday I called them and spoke to a lady called Rosy at Medihelp call centre. She advise me that she will call me on Thursday and give me feedback. No calls nothing. Day 3 still no call from Rosy.
Urgently can I have feedback ********** 159
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Medihelp's replyOfficial
17 Sept 2018, 08:52Dear Mrs J.A
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply17 Sept 2018, 08:52
Official
Dear Mrs J.A
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,