YB
Yolande B
1 reviews | Active since Jan 2015
04 Feb 2015, 09:07
NO FEEDBACK...PATHETIC
I requested that my medical aid plan be changed from Dimension Prime 3 to the prime 3 network option...and what happens the debit order for R4818 is taken!!! No phone call n nothing to say hey your premium is increasing with R654.00...REDICULOUS.... I had to phone in and spoke to Amanda, I am not complaining against her she was actually very helpful but thereafter nooooo response to my emails. PLEASE SORT THIS OUT ASAP. I DONT WANT THE EXPENSIVE OPTION I WANT THE PRIME 3 NETWORK OPTION.
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Medihelp's replyOfficial
04 Feb 2015, 12:44Hello LandiB32,
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply04 Feb 2015, 12:44
Official
Hello LandiB32,
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Best regards,