EM
Elriana M
1 reviews | Active since Feb 2026
02 Feb 2026, 20:15
No customer support
I phoned several times today just to get my membership number and im only being transferred the whole time. I even send a mail and follow up mails and no response. Ironic they take money every month but when the members need help with a simple membership number or certificate no one is ever available to help. I wont recommend them
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Medihelp's replyOfficial
03 Feb 2026, 05:43Dear Elriana M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply03 Feb 2026, 05:43
Official
Dear Elriana M
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care